Sarpz
  • Monday

    10 AM - 10 PM

  • Tuesday

    10 AM - 10 PM

  • Wednesday

    10 AM - 10 PM

  • Thursday

    10 AM - 10 PM

  • Friday

    10 AM - 10 PM

  • Saturday

    10 AM - 10 PM

  • Sunday

    11 AM - 10 PM

Privacy Policy

Privacy Policy for Sarpz Salon & Spa

At Sarpz Salon & Spa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or use our salon and spa services.

Information We Collect

We may collect the following types of information:

  • Full name
  • Email address
  • Phone number
  • Appointment details
  • Service preferences
  • Billing information (where applicable)
  • Any information you provide through our contact or booking forms

We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments
  • Respond to inquiries and customer support requests
  • Provide requested salon and spa services
  • Send appointment confirmations and reminders
  • Improve our website and customer experience
  • Inform you about promotions, offers, or new services (only where permitted)
  • Comply with legal obligations

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We respect your privacy and do not sell or rent your personal information.

We may share your information only when necessary with:

  • Trusted service providers who assist in operating our website or booking system
  • Payment processing providers (where applicable)
  • Government authorities when required by applicable law

Data Security

We implement appropriate administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or misuse. While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our website.

CLIENT CONSENT & RELEASE OF LIABILITY

By checking the consent box below, I confirm that I have voluntarily chosen to receive services at Sarpz Salon & Spa and have disclosed all known allergies, medical conditions, medications, skin sensitivities, pregnancy, recent cosmetic procedures, or any other information that may affect my service.

I understand that while every reasonable precaution is taken to ensure my safety, certain salon and spa services may involve risks, including but not limited to allergic reactions, skin irritation, redness, swelling, sensitivity, burns, bruising, hair breakage, unexpected colour results, dryness, chemical reactions, infection, or other unforeseen side effects.

I acknowledge and consent to receiving one or more of the following services, including but not limited to:
– Haircuts and styling
– Hair colouring, bleaching, lightening, toning, glossing, and colour corrections
– Hair botox, keratin, smoothing, perming, relaxing, and other chemical treatments
– Hair spa, scalp treatments, and deep conditioning services
– Hair extensions and extension removal
– Waxing (face and body)
– Threading
– Facials, Hydrafacial, oxygen facials, and skincare treatments
– Laser hair removal and other aesthetic treatments
– Eyebrow and eyelash services
– Makeup services
– Nail services
– Head spa treatments
– Massage services (where applicable)
– Any other salon, barber, spa, or aesthetic service provided by Sarpz Salon & Spa.
I understand that results may vary from person to person and that no guarantee has been made regarding the outcome of any service.

I agree that Sarpz Salon & Spa, its owners, directors, employees, contractors, and affiliates shall not be held liable for any adverse reactions, allergic responses, irritation, burns, colour variations, dissatisfaction with results, or any other complications that may arise despite proper professional care, except where liability cannot legally be excluded under applicable Ontario law.

I further authorize Sarpz Salon & Spa to photograph and/or record videos of my hair, skin, nails, makeup, or completed service before, during, and after my appointment. I grant the salon permission to use these photographs or videos for marketing, advertising, educational, website, and social media purposes without compensation, unless I notify the salon in writing before the service begins.

By checking the consent box below, I acknowledge that I have read, understood, and voluntarily agree to this Consent & Release of Liability and consent to proceed with my requested service(s).