1. Introduction
Welcome to Sarpz Salon & Spa (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, share, and safeguard your personal data. By using our website (https://sarpzsalonspa.ca/) or our services, you agree to the practices described below.
2. Information We Collect
We may collect personal information directly from you when you:
- Book appointments or consultations
- Create an account
- Sign up for newsletters or promotions
- Contact us via form, email, phone, or in person
Types of information we collect may include:
- Contact details: name, email address, phone number, mailing address
- Account info: login credentials (if creating an account)
- Payment info: payment card data or transaction details (processed securely via Stripe/PayPal/our provider; we don’t store full card numbers)
- Usage data: site activity, appointment preferences, service history
- Marketing preferences: consent to receive offers, newsletters
3. How We Use Your Information
We use your personal information to:
- Provide and manage salon/spa services (e.g. booking appointments, processing payments)
- Personalize your experience (e.g. remember service preferences)
- Send you marketing materials, updates, and promotions (with your consent)
- Respond to inquiries and customer service requests
- Improve or optimize our website, services, and communications
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Service providers: e.g. payment processors, email platforms, analytics services — only as needed and under confidentiality
- Legal or regulatory authorities, if required by law or to protect rights and safety
- Business transfers, such as if we merge, sell assets, or restructure
5. Data Retention
We retain your personal data only as long as necessary for the purposes listed — typically until you request deletion or close your account, unless otherwise legally required.
6. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tech to:
- Enhance site functionality (e.g. remember your login)
- Analyze usage: Google Analytics or similar
- Deliver targeted promotions (with consent)
You may disable cookies in your browser, but this may limit functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time (without affecting legal processing before withdrawal)
- Lodge a complaint with a data protection authority if you believe your rights have been violated
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data — such as SSL/TLS, encrypted storage, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Third-Party Links and Services
Our website may include links or embedded content from third parties (e.g., social media, booking platforms). We are not responsible for their privacy practices—please review their privacy policies.
10. Children’s Privacy
Our site and services are not intended for children under 16 (or relevant age based on your jurisdiction). We do not knowingly collect data from minors.
11. International Users
If you’re accessing us from outside Canada, your data may be processed in Canada and other countries. Data protection laws differ between regions. By using our site or services, you consent to cross-border data transfers.
12. Changes to This Policy
We may update this policy periodically. We’ll post changes here with an updated “Last updated” date. Continued use of our site after changes = acceptance. If changes are material, we may notify you directly.
13. Contact Us
For questions or requests related to this Privacy Policy or your personal data, please contact:
- Email: info@sarpzsalonspa.ca
- Phone: +1 416 3020 416
- Address: Sarpz Salon & Spa, 49 Hillcrest Ave, Unit 105, Brampton, ON L6W 4V4